Free Shipping on All Orders: At Cookware Pros, we are delighted to offer free standard shipping on all orders within the continental United States.
Processing Time: Orders are typically processed within 1-2 business days. During peak holiday seasons or due to high demand for our products, processing times may be slightly longer.
Delivery Times: Our standard shipping typically takes 3-5 business days. Please note that delivery times may vary based on your location and external factors beyond our control.
Tracking Your Order: Once your order is shipped, you will receive a confirmation email with a tracking number, so you can follow your package as it makes its way to you.
International Shipping: Currently, we ship only within the United States. We are planning to expand our shipping to international customers in the near future.
Return Policy
30-Day Return Policy: We want you to be completely satisfied with your purchase at Cookware Pros. If you're not happy with your product, you can return it within 30 days of receipt for a full refund or exchange.
Return Conditions: Items must be returned in their original condition and packaging. Used or damaged items, unless defective, are not eligible for a return.
Defective or Damaged Items: In the unlikely event that your item arrives defective or damaged, please contact our customer service team immediately. We will provide you with a replacement or refund and instructions on how to return the damaged item.
How to Initiate a Return: To start a return process, please contact our customer support team at [info@cookwarepros.com] with your order number and reason for return. We will guide you through the process and provide a return shipping label, if applicable.
Refund Processing: Once we receive and inspect your returned item, we will process your refund. Refunds will be credited to the original method of payment within 7-10 business days.
Exchanges: If you wish to exchange an item, please follow the return process for the original item and place a new order for the item you want.
Contact Us
For any questions regarding our shipping and return policy, please feel free to contact us at [info@cookwarepros.com]. Our team is here to ensure a smooth and satisfying shopping experience.